Privacy Policy for TimelyShifts

Effective Date: April 17, 2025

At TimelyShifts (accessible at timelyshifts.com), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our scheduling platform, including our web, Android, and iOS applications (collectively, the “Service”). By accessing or using our Service, you consent to the practices described in this policy.

  • Information We Collect


    • Personal Information

      When you create an account or use our Service, we may collect personal information such as:

      • Contact Details: Name, email address, phone number, and mailing address.
      • Organization Information: Organization name, industry details, and other related data.
      • User Role Information: Whether you sign up as an organization admin or an employee.
      • Account Credentials: Username and password or other authentication data you provide.

    • Usage Information

      We collect information about how you interact with our Service, including:

      • Log data (IP address, browser type, access times, pages viewed)
      • Application usage data and settings
      • Device information for our mobile applications (e.g., device model, OS version)

    • Communications

      If you contact customer support, we may record information from your communications to help resolve any issues or to enhance our service.

  • How We Use Your Information

    We use your personal information for various purposes, including to:

    • Provide and maintain the Service
    • Create and manage organization accounts, and allow organization admins to create and manage employee accounts
    • Authenticate and authorize your access to the Service
    • Send administrative and support-related communications (e.g., account notifications, support responses)
    • Improve the user experience, diagnose technical issues, and perform system administration and analytics
    • Comply with legal obligations and protect our rights and the rights of our users

  • Sharing Your Information

    We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

    • Service Providers: We share data with trusted third-party service providers who help us operate the Service (e.g., hosting, data analysis, customer support). These providers are contractually obligated to safeguard your information.
    • Legal Requirements: When required by law or to respond to valid legal requests (e.g., subpoenas, court orders).
    • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, provided the successor agrees to maintain the confidentiality of your data.

  • Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Account data is maintained unless:

    • An organization admin requests account cancellation or deletion by contacting client support.
    • We have a legal obligation to retain certain information.

  • Account Cancellation and Deletion

    Organization admins are responsible for managing their organization’s accounts. If an organization admin wishes to cancel or delete their organization’s account or any individual accounts:

    • Please contact our client support team at admin@timelyshifts.com.
    • Our support team will verify the request and process the cancellation or deletion accordingly.
    • Once an account is deleted, it may not be recoverable. We may retain certain information as required for legal or operational reasons.

  • Data Security

    We implement industry-standard administrative, technical, and physical security measures to help protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

  • Children’s Privacy

    The Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

  • Your Rights and Choices

    Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

    • The right to access, update, or correct your personal information.
    • The right to request deletion of your account (subject to our retention policies and legal obligations).
    • The right to object to or restrict certain processing of your personal information.

    To exercise any of these rights or if you have any questions or concerns regarding your personal data, please contact us at admin@timelyshifts.com.

  • Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Service after the changes become effective constitutes your acceptance of the revised policy.

  • Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

    TimelyShifts Privacy Team
    Email: admin@timelyshifts.com
    Website: https://timelyshifts.com

    Please note that this Privacy Policy is provided as a general template and may need to be reviewed by legal counsel to ensure it complies with applicable laws and fully reflects your data practices.